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Today at work has been a bit of a headache.... there's been loads to do and then our ISP decided to be problematic. Well, to be honest it wasn't 'OUR' ISP which was the whole problem, it was a combination of our current ISP and the one we used up until early 2004. When all of the data was transferred over apparently not 'all' of the data was. Thus the people that look after domain names still had our 'old' ISP listed and sent them renewal information which, as we were no longer there customer, they didn't bother chasing up. Thus sometime late this morning our website was taken off-air.

Now this was a bit of a mini-crisis for us as the (considerable) majority of our business is now done on-line PLUS Tuesdays is our New Releases update when loads of people check in on us to see what's coming out during the week and decide to spend their hard earnt money with our good selves.

The problems are now resolved (we hope) and won't occur again. But it wasn't very nice for a while, especially when I've been surviving today on hardly any sleep. The strong coffee certainly helped but I think I'm going to have to hit the anadin soon anyway.

This evening I'm off out again, but it won't be a late one. I need to get some sleep this evening.


( 2 comments — Leave a comment )
Feb. 8th, 2005 07:26 pm (UTC)
Ouch! Must have been nasty. I imagine there was quite a "brown trouser" period until you were able to establish that it hasn't been stolen, hi-jacked or something. Always the big nightmare when it comes to domains (or anything that has a similar lack of tangibility).
Feb. 8th, 2005 11:59 pm (UTC)
There were a few nervous glances when we thought someone else may have renewed it :p
( 2 comments — Leave a comment )

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